Cisco SmartNet Standard support contract for Catalyst 9120 access points, providing parts-only coverage with 8x5xNBD advance replacement parts delivery. Includes 24/7 access to Cisco TAC and software updates.
Specification
Service Level: 8x5xNBD (8 hours/day, 5 days/week, next business day parts delivery)
Support Type: Parts only (no onsite service)
TAC Access: 24/7
Software Support: Major and maintenance releases of Cisco IOS
Hardware Coverage: Advance replacement
Supported Product: Cisco Catalyst 9120 (ACD variant)