Cisco SmartNet Standard support contract for Catalyst 1000 series switches, providing parts-only replacement coverage with next-business-day hardware replacement during 8 hours per day, 5 days per week operation.
Specification
Service Type: SMARTnet Standard (8x5xNBD)
Coverage: Parts only (no onsite engineer)
Replacement: Next business day delivery of advance replacement parts
Fault Reporting: 8 hours per day, 5 days per week
Support: Software updates (major and minor), 24/7 TAC access
Device Coverage: Cisco Catalyst 1000 series network switches
