Cisco SmartNet Onsite support service for Catalyst 9200 Series switches, providing 8x5 business-hours technical support with next-business-day hardware replacement and software updates.
Specification
Service Level: 8x5xNBD (8 hours/day, 5 days/week, Next Business Day replacement)
Hardware Replacement: NBD (Next Business Day)
TAC Support: Business hours technical assistance
Software Access: Major IOS updates and security patches
Device Coverage: Catalyst 9200 Series
Service Type: SmartNet Onsite