CISCO SMARTNET (CON-OS-C91TCAXE) ONSITE 8X5XNBD

Cisco SmartNet is a technical support and maintenance service providing 8x5 business day coverage with next business day hardware replacement, access to the Cisco Technical Assistance Center (TAC), and legal rights to download and install latest Cisco operating system updates and security patches.

Support Contract: Cisco SmartNet Service Level: Onsite 8x5xNBD (8 hours/day, 5 days/week, Next Business Day hardware replacement) Coverage: Parts and labor for hardware replacement Software Support: Major and minor OS updates (IOS, IOS-XE, NX-OS) TAC Access: 24/7 access to Cisco Technical Assistance Center Online Tools: Access to Cisco.com knowledge base, bug search, and support portal