HP Onsite Service with Defective Media Retention providing next business day onsite support and remote assistance. Allows commercial customers to retain defective media hardware, like hard drives, after replacement for security purposes. Post-Warranty care plan starts on the day you purchase it and ends after the specified period.
Specification
1-year post-warranty coverage
Next business day onsite hardware support
Remote problem diagnosis and support
Defective media retention included
Replacement parts and materials included
Escalation management
Coverage for all HP branded components
Post-warranty Care Pack must be purchased no earlier than 90 days prior to and no later than 30 days following expiration of product warranty or previously purchased Care Pack
