Cisco SmartNet service contract providing 8x5xNBD (next-business-day) support with parts delivery for the Cisco SG350-10MP-K9-UK managed switch. Includes software updates and 24/7 access to Cisco Technical Assistance Center (TAC).
Specification
Service Type: SmartNet Standard (Parts Only)
Support Hours: 8x5xNBD (8 hours/day, 5 days/week, next-business-day parts delivery)
Coverage: Hardware replacement parts and software updates
TAC Access: 24/7
Device Covered: Cisco SG350-10MP-K9-UK