Cisco SmartNet support contract for SG250-50 smart managed switches, providing 8x5 parts-only support with next business day parts replacement (8 hours response, business days only).
Specification
SmartNet service contract type: CON-SNT (Support contract with parts)
Coverage model: SG250-50 Gigabit smart managed switch
Service level: 8x5xNBD (8 hours response, 5 days/week, next business day parts)
Service type: Parts only (no labour included)
Applicable to: SG250-50-K9-EU and compatible variants