Cisco SMARTnet Total Care 8x5 NBD extended service agreement providing parts replacement, next-business-day hardware exchange, software updates, and 24x7 access to Cisco TAC for CBS350-24P-4G-EU managed switches.
Specification
Service Type: Extended Service Agreement (SMARTnet Total Care)
Coverage: Parts replacement with next-business-day delivery
Service Hours: 8 hours/day, 5 days/week
Includes: Software updates, Cisco TAC access (24x7), hardware exchange
Designed for: Cisco CBS350-24P-4G-EU