Cisco SMARTnet 8x5xNBD parts-only service agreement for CBS250-24P-4G switches, providing 1 year of technical support, software updates, and next-business-day hardware replacement.
Specification
Service Type: 8x5xNBD (Business hours support, next-business-day replacement)
Duration: 1 year
Hardware Support: Exchange with NBD delivery (Mon-Fri 09:00-17:00)
Software: Updates and upgrades for Cisco IOS
TAC Access: 24x7x365 to Cisco Technical Assistance Center
Online Access: 24x7x365 to Cisco.com
Coverage: Parts only (no labour)