Cisco SmartNet support contract for CBS250 series smart switches, providing 8 hours a day / 5 days a week parts-only hardware replacement with next business day delivery, plus access to Cisco TAC technical support and software updates.
Specification
Service Type: SmartNet Parts Only
Support Hours: 8x5 (8 hours/day, 5 days/week)
Hardware Replacement: Next Business Day (NBD)
Includes: Software updates, TAC access, major and maintenance releases
Does not include: On-site engineer service