Cisco SmartNet support service contract for C9120SX wireless access point. Provides software updates, TAC access, and next-business-day hardware parts replacement with 8x5 support availability (8 hours/day, 5 days/week).
Specification
Support Contract - Cisco SmartNet
Software: Major and minor IOS releases
Support: TAC access 8 hours/day, 5 days/week
Hardware: Parts-only replacement, next business day
Coverage: C9120SX wireless access point