Cisco SmartNet support contract with 8x5x NBD (8 hours a day, 5 days a week, Next Business Day hardware replacement) for the C841M-8X/K9 router, including major and minor software updates and 24x7 TAC access.
Specification
Support Level: SMARTnet 8x5xNBD
Fault Reporting: 8 hours a day, 5 days a week
Hardware Replacement: Next Business Day (NBD)
Software Support: Major and Minor Updates
TAC Access: 24x7
Engineer Support: None (Parts Only)
Compatible Device: Cisco C841M-8X/K9 Router
Contract Type: Annual