Cisco SmartNet support contract for the C841M-4X Integrated Services Router. Provides software support, 24/7 access to Cisco Technical Assistance Center (TAC), and next business day hardware replacement with 8x5 business hours fault reporting.
Specification
SmartNet support contract for C841M-4X router
8 hours/day, 5 days/week fault reporting
Next Business Day hardware replacement
Major and minor IOS software releases
24x7 TAC access
Cisco.com extended access