Cisco SmartNet Total Care extended service agreement providing parts-only replacement coverage with next-business-day response time, 8 hours per day, 5 days per week availability for Cisco ISR 1100X routers (C1127-8PMLTEP).
Specification
Service Type: SmartNet Total Care - Parts Only
Service Level: 8x5xNBD (8 hours/day, 5 days/week, Next Business Day response)
Coverage: Parts and advance hardware replacement
Response Time: Next business day
Applicable To: Cisco C1127-8PMLTEP ISR 1100X Router
