Cisco SmARTnet Standard support contract (parts only) providing next-business-day hardware replacement and software updates for Cisco networking equipment, with 8x5 weekday support coverage.
Specification
8x5xNBD (8 hours/day, 5 days/week, next business day)
Parts-only service (no onsite engineer)
Hardware replacement by next business day
Software updates and upgrades included
24x7 access to Cisco TAC
Extended access to Cisco.com