Cisco SmartNet 8x5xNBD parts-only support service for the Catalyst 1000 8-port switch. Provides next-business-day advance replacement parts, software updates, and 24/7 TAC access.
Specification
Service Level: 8x5xNBD (8 hours, 5 days, next-business-day delivery)
Coverage Type: Parts only (advance replacement hardware)
Compatible Device: Cisco Catalyst C1000-8T-E-2G-L switch
Support Includes: Software updates/upgrades, Cisco TAC access 24/7x365, online support tools
Response Time: Next-business-day parts delivery (if request received before 3 PM depot time)
Duration: 1 year