Cisco SmartNet support contract for Aironet access points with 8x5xNBD (Next-Business-Day) response time and parts-only replacement coverage.
Specification
Support Type: SMARTnet (SNT)
Response Time: 8x5xNBD (Next-Business-Day)
Service Level: Parts Only
Coverage: Software updates, TAC access, advance replacement parts
Fault Reporting: 8 hours per day, 5 days per week
Hardware Replacement: Next business day delivery