Cisco SmartNet (24X7X4) parts-only support contract for Catalyst 9115 Series access points. Provides four-hour advance replacement parts delivery, 24 hours a day, 7 days a week, with access to Cisco Technical Assistance Center.
Specification
Service Type: SMARTnet (SNTP) 24X7X4
Coverage Type: Parts Only (no onsite engineer)
Response Time: 4-hour advance replacement
Availability: 24 hours/day, 7 days/week (including Cisco observed holidays)
Applies to: Cisco Catalyst 9115 Series Access Points
Software Support: Major and minor release updates