Cisco SmartNet Total Care extended service agreement providing 24x7 support with 4-hour response time and parts replacement for Cisco C1000-8T-2G-L switches. Includes 24/7 access to Cisco TAC, software updates, and hardware replacement with no onsite engineer.
Specification
24x7 fault reporting
4-hour hardware response time
Parts replacement (no onsite engineer)
Software support with major and maintenance releases
24x7 Cisco TAC access
Extended Cisco.com access
Annual contract
