Cisco SMARTnet Parts Only 24X7X4 support contract providing 4-hour advance replacement parts delivery 24/7 for Cisco wireless access point equipment. Includes 24/7 access to Cisco Technical Assistance Center (TAC) and software maintenance releases.
Specification
Service Level: 24x7x4 (24 hours/day, 7 days/week, 4-hour response)
Service Type: Parts Only (advance replacement parts)
Hardware Support: Advance replacement parts delivery
Software Support: Major and minor maintenance releases
TAC Access: 24x7 Cisco Technical Assistance Center access
Duration: 1 year