Cisco SmartNet support contract offering 24x7x4 advanced replacement parts service for 802.11ac W2 Access Points. Provides four-hour response time for hardware replacement, 24 hours a day, 7 days a week, including Cisco observed holidays.
Specification
24x7x4 parts-only service level
Four-hour advance replacement response time
24 hours a day, 7 days a week
Includes Cisco observed holidays
Hardware replacement only (no onsite installation)
