Cisco SMARTnet Onsite 24x7x4 provides four-hour onsite service and parts, 24 hours a day, 365 days a year, including Cisco and locally observed holidays for onsite hardware maintenance for the Cisco Catalyst 9117AXI-Z wireless access point.
Specification
Support coverage for C9117AXI-Z (Cisco Catalyst 9117 802.11ax Access Point)
24x7x4 onsite service level: 4-hour response time
24 hours a day, 7 days a week, including holidays
Hardware replacement service included
Software support: major and minor updates
24x7 access to Cisco Technical Assistance Center (TAC)
