Cisco SmartNet Onsite support service for Aironet 3802 access point. Provides 8x5xNBD (Next Business Day) response with onsite engineer support for hardware troubleshooting, replacement, and access to latest IOS software updates.
Specification
Service Type: SmartNet Onsite
Support Level: 8x5xNBD (8 hours × 5 days, Next Business Day onsite response)
Target Device: Cisco Aironet 3802 Access Point
Includes: TAC technical support, hardware replacement, OS software updates
Coverage: Hardware and software support with onsite engineer dispatch
