Cisco SmartNet Onsite 8x5xNBD support service for Aironet access points, providing software updates, TAC access, hardware replacement, and onsite engineering services on a next business day basis.
Specification
Service Type: Support and Maintenance Contract
Coverage: 8x5 Next Business Day (NBD) Onsite
Includes: Cisco IOS Software updates and upgrades, TAC access, hardware replacement, onsite field engineering, registered access to Cisco Connection Online
Support Hours: Business hours (8am-5pm), 5 days per week
Response Time: Next business day hardware replacement with onsite engineer
Compatible Device: Cisco Aironet AP2802E