Cisco SMARTnet Onsite 8x5 Next Business Day support contract for Aironet access points. Provides software updates, technical support via the TAC, and advance hardware replacement with onsite field engineering services for one year.
Specification
Service Type: Support & Maintenance Contract
Coverage: Aironet 2800/2700 series access points
Support Hours: 8x5 (business hours)
Hardware Replacement: Next Business Day (NBD)
Onsite Engineering: Included
Software Updates: Major and minor OS releases included
TAC Access: 24/7 access to Cisco Technical Assistance Center
Contract Term: 1 year