Cisco SmartNet Parts Only support contract providing 24x7x4 hour hardware replacement for the Firepower 4125 NGFW appliance. Includes access to Cisco Technical Assistance Center (TAC) and software updates.
Specification
Service Type: Parts Only support
Coverage: 24 Hours a day, 7 days a week
Response/Replacement: 4 hour hardware replacement from fault diagnosis
Software Support: Major and maintenance releases
TAC Access: 24x7 access to Cisco Technical Assistance Center
Applies to: Cisco Firepower 4125 NGFW-K9 appliance (1U, 2 x NetMod Bays)
