Cisco SmartNet Onsite 24x7x4 support contract for the Firepower 4120 ASA appliance. Provides 24-hour-a-day, 7-day-a-week availability with 4-hour onsite response time, including hardware replacement and software updates through Cisco TAC access.
Specification
Service Type: SmartNet Onsite Support
Coverage: 24x7 availability
Response Time: 4 hours onsite
Hardware: Replacement parts and labor included
Software: Major and maintenance releases via Cisco TAC
Target Equipment: Cisco Firepower 4120 ASA (FPR4120-ASA-K9)
Covered Features: TAC access, software updates, onsite hardware replacement
