Cisco SmartNet (SNTP) provides four-hour response time for advance replacement parts 24 hours a day, 7 days a week, including Cisco observed holidays. This "Parts Only" contract is specifically for the AIR-AP3802E-Z-K9 802.11ac Wave 2 access point with 4x4:3 MU-MIMO, mGig uplink and external antennas.
Specification
Service Type: SMARTnet Parts Only 24x7x4
Support Level: 24 Hours, 7 Days per Week
Response Time: 4 Hours - Advance Replacement Parts
Applies To: AIR-AP3802E-Z-K9 (802.11ac Wave 2 AP with external antennas, 4x4:3, mGig port, Z Regulatory Domain)
Coverage: Parts replacement via advance delivery