SonicWall Standard Support delivers essential technical services for SonicWall appliances, with business-hour support ideal for environments that do not require 24x7 response but still demand access to critical updates and timely issue resolution. This 3-year subscription includes firmware updates, hardware replacement, and access to SonicWall support tools.
Specification
Business-hour technical support Monday–Friday
Firmware & security update access
Hardware replacement services with next-business-day shipment
Web-based support portal access via MySonicWall
Coverage term: 3 years