HP3y 4h 9x5 w/DMR LJ Ent E50145 MNGD SVCLaserJet E50145 ManagedHardware Support during standard business hours with 4 hour onsite response With Defective Media Retention
Specification
Duration: 3 years
Response time: 4 hours
Coverage: Standard business days, 9 hours per day (9x5)
Support type: Onsite hardware repair
Remote diagnostics: Yes
Defective Media Retention: Yes
Replacement parts and materials: Included
Escalation management: Yes