Support Type: SmartNet 8x5xNBD
Coverage: 2 x C9500-48Y4C + 8 x QSFP-40/100-SRBD
Software Support: Major and minor releases of Cisco IOS
TAC Access: 24x7
Hardware Replacement: Next Business Day (NBD)
Response Time: 8 hours a day, 5 days a week
No Onsite Engineer
Extended access to cisco.com