Support Level: CX Level 1
Response Time: Next Business Day (NBD)
Availability: 8x5 (8 hours/day, 5 days/week)
Compatible With: Cisco Catalyst 9500-48Y4C-E (48-port 1/10/25G + 4-port 40/100G)
Support Type: Hardware support with replacement parts
Cisco Success Tracks: 79% alignment