Service Type: Hardware Replacement (RMA Only)
Device: Meraki MR18 Cloud Managed AP
Response Time: 24x7x4 (4-hour SLA, available 24/7)
Replacement: Advance Hardware Replacement
Installation: Hardware Only (Onsite optional)
Requires: Active Cisco Meraki subscription with technical support
Coverage: Full unit replacement
Shipping: Advance replacement shipped prepaid by Cisco