Specification
Service type: Smart Net Total Care (SNTC) support contract
Support model: 8x5x4 (8 AM – 5 PM, 4-hour onsite response)
Compatible device: Cisco Aironet 2800 Series access point
Wireless standard: 802.11ac Wave 2
Antenna: 4x4 MIMO with 3 spatial streams, internal antennas
Interfaces: Dual Gigabit Ethernet (2xGbE)
Service includes: Technical support via Cisco TAC, hardware replacement, device diagnostics, inventory management, security alerts, Smart Net Total Care portal access