Specification
Service Type: SmartNet Total Care (SNTC)
Coverage: 8x5xNBD (8 hours/day, 5 days/week, Next Business Day)
Support Hours: Monday-Friday, business hours
Hardware Replacement: Next business day
Includes: Cisco IOS software updates, TAC access, hardware replacement coverage
Duration: 12 months
Compatible with: Cisco IE 2000 Series Industrial Ethernet Switches
Model: IE 4 10/100, 2 GE ports