Specification
Service contract type: 8x5 NBD (8 hours/day, 5 days/week, Next Business Day replacement)
Applicable to: Cisco CISCO1921/K9 (2 GE, 2 EHWIC slots, 512MB DRAM, 256MB Flash, IP Base)
Includes: Cisco IOS software support, TAC access, next-business-day hardware replacement
Support hours: 8 hours/day, 5 days/week