Cisco Solution Support 24x7x4 with One-Hour Response for the Catalyst 9800-40 Wireless Controller, providing software support updates, hardware replacement, onsite engineer support, and 24x7 access to Cisco TAC experts.
Specification
Service: Cisco Solution Support 24x7x4
Response Time: One hour response
Availability: 24 hours, 7 days a week
Hardware Replacement: 4 hours from fault diagnosis
Onsite Engineer: 4-hour response
Software Support: Major and minor updates
TAC Access: 24x7 via Cisco Technical Assistance Centre
Compatible Device: Cisco Catalyst 9800-40 Wireless Controller
Contract Type: Annual support agreement