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Home/Software/Services & Training/Vendor Services/CISCO SOLUTION SUPPORT (CON-SSSNT-VG202XM) SOLN SUPP 8X5XNBD FOR VG202XM

CISCO SOLUTION SUPPORT (CON-SSSNT-VG202XM) SOLN SUPP 8X5XNBD FOR VG202XM

MPN: CON-SSSNT-VG202XM

$326.00$350.75

Inc GST

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Description

Cisco Solution Support contract providing 8x5xNBD support for the VG202XM analog voice gateway. Includes TAC access, software updates, and next business day hardware replacement with one-hour response time and support for third-party vendor software.

Specification

Support Hours: 8 hours a day, 5 days a week Response Time: 1 hour Hardware Replacement: Next Business Day (NBD) Software Support: Major and minor updates TAC Access: 24x7 Onsite Engineer: No Extended Cisco.com Access: Yes Third-Party Software Support: Yes

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