Cisco Solution Support SWSS service with software support coverage, providing 24x7 technical assistance, software maintenance, updates, and multi-vendor solution support for enhanced end-to-end issue management.
Specification
Software Support Service (SWSS)
Solution Support with multi-vendor coordination
24/7 access to Cisco Technical Assistance Center (TAC)
Software maintenance, major updates and minor releases included
Minimum 12-month attachment required
Electronic delivery service