Cisco SmartNet support contract providing parts-only coverage with 8x5xNBD service level (next-business-day hardware replacement, available 8 hours a day, 5 days a week) for Cisco Aironet access points.
Specification
SmartNet service contract - 8x5xNBD (8 hours/day, 5 days/week support)
Next-business-day parts replacement
Parts-only coverage (no on-site labour)
24/7 access to Cisco TAC for technical support
Software updates and maintenance releases included