Duration: 3 years
Support type: Return to depot / Offsite repair
Coverage window: Standard workdays, 9 hours
Response time: Repaired within 3-7 business days
Service method: Depot repair at HP designated repair center
Includes: Remote problem diagnosis, replacement parts and materials, prepaid shipment, return shipment
Warranty coverage: In-warranty hardware repairs
Logistics: Customer carry-in or shipment to repair center