HP Care Pack Hardware Support - 3 Year - Service - Exchange - Parts - Physical
Specification
3-year coverage term
One-time battery replacement service
Covers primary battery only
Coverage for battery dropping below 50% capacity during normal use or cell failure
Includes replacement battery, standard shipping, and battery recycling
Must be purchased within 90 days of hardware purchase
Requires HP Battery Check program validation and support call to initiate claim
Proof of purchase required for claim completion
Service uses new or functionally equivalent replacement parts