HPE Care Pack Foundation Care Exchange is a 3-year extended service providing Next Business Day (NBD) response time exchange service for IAP 214 networking hardware. The service includes remote and on-site support with hardware replacement through HPE's service depot network.
Specification
Service Duration: 3 Years
Service Type: Foundation Care Exchange
Response Time: Next Business Day (NBD)
Support Model: 24x7 support available
Service Delivery: Exchange - Physical hardware replacement
Product Compatibility: Aruba IAP 214
Support Includes: Hardware and software support, problem diagnosis, replacement parts and materials, firmware and software updates