Cisco SMARTnet Solution Support (SSSNT) for the C881-K9 router, providing software support with 24/7 access to Cisco Technical Assistance Centre, major and minor IOS updates, extended Cisco.com access, and one-hour response time with no hardware replacement or onsite engineer included.
Specification
Service Type: Software Support (no hardware replacement)
Support: 24 x 7 access to Cisco TAC
Response Time: 1 hour
Software Updates: Major and minor IOS releases
Coverage: Extended access to Cisco.com resources
Equipment: C881-K9 router compatible
Contract Type: SMARTnet Solution Support Services (SSSNT)