Cisco Solution Support extended service agreement providing 24x7x2 hour support for Cisco Catalyst C9500-40X-A switches. Includes hardware replacement, software updates, and 24/7 access to Cisco Technical Assistance Center (TAC).
Specification
Service Type: Extended Service Agreement
Support Coverage: 24 hours/day, 7 days/week, 2-hour response time
Service Scope: Hardware replacement and software support
Compatible Device: C9500-40X-A
Software Support: Major and minor IOS releases
TAC Access: 24/7 Technical Assistance Center support
Service Delivery: Replacement hardware on-site
