Cisco Solution Support 24x7x4 extended service contract for ASA 5555 VPN appliances. Provides 24-hour, 7-day-a-week, 4-hour on-site response time with advance hardware replacement and access to Cisco Technical Assistance Center.
Specification
Support Type: Solution Support Extended Service
Response Time: 24x7x4 (4-hour on-site)
Hardware Coverage: Advance hardware replacement
Software Support: Major and minor updates
Technical Support: 24x7 access to Cisco TAC
Applies to: Cisco ASA 5555 with VPN-EM license (ASA5555VPN-EM5KK9)
