Cisco SmartNet (24X7X4) provides a four-hour response time for advance replacement parts 24 hours a day, 7 days a week, including Cisco observed holidays. This is a parts-only support contract for the Cisco Aironet 3802I access point.
Specification
Service Type: SmartNet Total Care - Parts Only
Response Time: 24x7x4 (4-hour response, 24/7 coverage)
Coverage Level: Hardware replacement parts (advance replacement)
Applies to: Cisco AIR-AP3802I-Z-BULK-C Access Point
Software updates: Included where available
