Cisco SmartNet Service helps reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics, keeping business functions available, secure, and operating at peak performance.
Specification
SMARTnet Standard (8x5xNBD) – Next-business-day delivery of advance replacement parts
24 x 7 access to Cisco Technical Assistance Center (TAC)
Software support and major/minor updates
Parts-only coverage
Fault reporting 8 hours a day, 5 days a week
