Service Type: SMARTnet Standard (8x5xNBD)
Support Coverage: Parts only (advance replacement)
Response Time: Next Business Day (NBD)
Supported Device: IE-2000-8TC-G-L (8x FE + 2x GE Combo)
Software: Major and maintenance releases of Cisco IOS
TAC Access: 24/7 Technical Assistance Center
Business Hours: Monday-Friday, excluding Cisco observed holidays
License: LAN Lite
