Cisco SmartNet Total Care Extended Service contract providing 8x5 Next Business Day hardware replacement support and TAC technical assistance for the Cisco C888EA-K9 G.SHDSL router. Parts-only exchange service with physical replacement coverage.
Specification
Service Type: Extended Service (SMARTnet/Smart Net Total Care)
Coverage Level: 8x5 Next Business Day (NBD) with hardware replacement
Service Main Type: Exchange
Service Sub Type: Physical replacement
Covered Device: Cisco C888EA-K9 Router
Support Provided: Hardware replacement, TAC access
Hardware Availability: Subject to geographic/weight restrictions